Services

Our professional services team can provide an end-to-end website project from discovery through to design, migration, build, testing and deployment, or just offer their skills in the areas you need. 

Discovery

Discovery lays the foundation of any project – for any of the services we offer. From kickoff, we use tools like user-experience workshops, wireframing, and information-architecture plans to establish your requirements. Discovery can also help in-house teams to firm up their plans, and get their work started.

Content strategy

Content strategy is crucial for long-term website success. We'll work with your team to make your prose easy to read, consistent, and current. Together, we’ll review existing content, create guidelines, and put procedures in place for clear governance.

Design

We design for people. Users’ experience guides the decisions we take. Our designs are responsive from the start – because people are more likely to see your website on a mobile device than their desktop. Our designers help you go from initial ideas, through wireframes, and all the way to final artwork.

Front-end development

Our developers are Contensis experts, and they excel in HTML, CSS, Javascript, and the latest responsive techniques. And, we pride ourselves on being able to bring a design to life, on any device. We have front-end developers involved in design analysis, prototyping, styling, and iconography.

Implementation

It’s important that your website is easy for your authors to use. We’ll turn your designs into templates that even users with little technical experience can get to grips with. Razor views allow us to create custom modules that your team can easily configure.

Development

Contensis offers endless possibilities for integrating with other systems. We can work with you to develop on and customise your Contensis website, integrate with third parties, or build tailor-made features. Anything from Razor, C#, and .NET through to Javascript, and Ajax development: if it’s possible on the web, it’s possible in Contensis.

Testing

Thorough testing and quality control is baked into everything we do. We have a dedicated testing team who test on all popular mobile devices and browsers. We also carry out tests to ensure accessibility, usability and code compliance.

Training

We’re keen that your team becomes self-sufficient and expert users of Contensis. We provide both documentation and training – either online or in person. And, you’ll be trained by Contensis experts. You’ll also have the opportunity to meet other Contensis users at our annual user groups and client conference, Rocket Conf’.

Project management

Solid project management keeps work on schedule and within budget. Our producers oversee each project – keeping on top of time and costs – and give you regular progress updates. All projects have a single point of contact, so that you know who to get in touch with.

Our Process

01 Discovery and scope

We start each project with discovery – gathering requirements and making sure we understand exactly what you aim to get done with your website. We explore the shape of your content, functionality, team structures, and systems. This is where we plan out and begin researching user experience needs. The results of discovery go into a scope of work – the strategy which we agree with your team.

02 Branding and design

Building on project discovery, our designers begin creating the look and feel, the user journeys, and page layouts that will work on any device. We can work to existing branding, expand on it, or create brand new styles. For the look and feel, we create moodboards and style examples. To test layout ideas and information architecture, we create wireframes, then prototypes that bring styles with layouts together. Throughout the design processes, we work closely with your teams, and aim to reduce surprises.

03 Development and build

Once we’ve got the style, architecture, and layout sorted, our front-end developers turn the prototypes into Contensis templates. They’ll create any custom features, and map out and build interactions. We’ll also connect your new website with any third-party systems you use (such as newsletter tools, CRMs, and analytics packages). We build to high accessibility standards, using semantic (and valid) HTML, CSS, and Javascript.

04 Test and launch

We test throughout both design and development, but towards go-live our testing team puts everything through rigorous checks. They’ll make sure everything works as planned, using our device lab to test against a wide range of devices and screen sizes. This is also where we get your team to test and accept the newly-built website (this is called UAT or user-acceptance testing). If you’re hosting with us, we move everything into its new home for you. Or, we work with your hosting team to help you get your servers configured and ready for launch. Finally, we press the big, red button – and celebrate.

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"I'm very happy about how we work together with the Zengenti team as one team. We have managed to provide our users with an up-to-date service that enables us to respond in a very fast way to their needs, and even to anticipate their needs, which are changing all the time."

Francesco Martino, European University Institute

Some of the clients we've helped

  • King's College London
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  • London School of Economics and Political Sciences
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  • Cumbria Constabulary
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  • logo-stafford-council